It was a usual day. After a busy day in office, I was heading home. Mumbai roads were plied with cars and every possible mode of transportation. Each vehicle trying to claim their space on the busy roads. The sweltering heat making my clothes stick to my back. I had rolled up the windows in the cab to prevent myself from inhaling the fumes. After watching the cacophony on the road, I started reading the billboards above. My favorite pastime, when I am on the highway. I try to read each and everyone of them, to scan for the latest TV show, films and ads. I know, I may perhaps not watch any of them, but it’s fun to read about them. It’s also interesting to read about the ads for various housing societies, promising every possible luxury and a world away from Mumbai in the heart of Mumbai. I am not sure how is that possible, but for someone like me, sitting in the car, sweating and inhaling fumes, those billboards offer a moment of respite and kick in the dreamer within. So while I was lost in my thoughts, I heard the phone ring. And the few minutes of conversation took me to the realities of life and soon I was home.
I checked the time on my phone, it was 7 p.m. I casually slipped my phone in my office bag, paid the fare to the taxiwallah and rushed upstairs to my apartment. I was famished. The next day was a holiday, so I knew I had enough time to cook something appetizing, rather than my staple dinner of omelette or noodles with veggies. By the time, I was finished with my dinner, it was 9 p.m. and as I settled down to think about what to do – perhaps I should read or watch TV. Then I realized, I need to call the furniture wallah to repair my new sofa-bed. Why is it that everything needs to be constantly repaired? I just bought it and within one day, it needs repair!!!
So I looked for my phone in my bag, it was not there. I emptied the contents of my bag, it was not there. I was positive, I had put it there. Then I searched my laptop bag and my lunch bag, nope… it was not there. Then I looked for it in my tiny apartment, perhaps I left it in the kitchen while cooking, nope… my iPhone was nowhere to be found. By now, the fear had started building up inside me – I have left it in the taxi.
I called on my friendly neighbor and asked him to call my phone and after ringing twice, the phone went dead. The only message that we could hear now was that “this phone is switched off, please try again later.” Now my fears were confirmed. I have lost my iPhone and someone has found it.
Now my anxieties were at their highest, I ran downstairs to talk to the watchman. Perhaps someone gave it to him or may come by to return it. I knew it was futile, but I wanted to alert him about the lost phone.
Several questions were forming in my mind. Will I really get back my phone? I gave it a bleak 30% chance. Which phone should I buy now? After years of using iPhone, I wanted to stick to iPhone, but was not sure if I really wanted to buy such an expensive phone, especially when the other phones offered similar services. I called up the Vodafone customer care about the lost phone. Hoping they could track the SIM card, all the customer care guy offered was deactivating the SIM card, which I refused because that would have meant never finding my phone again.
I started airing my questions on my Facebook and Twitter page. Someone suggested I should file a police complaint, I should have IMEI number of my phone to file a complaint. I realized that I have the IMEI number and so decided to at least file a police complaint the next day. Social media rescues you from such unexpected situations, when you are struggling with hope and hopelessness. Someone sent a link to https://www.icloud.com/ and track my phone through Find my iPhone.
So I tried that, I was happy that I could see my devices – iPad and iPhone – and could trace my iPad’s location to my apartment, but could not get the location for my iPhone. It was switched off and thus offline. However, I could put an emergency message, that this iPhone has been lost and please call on this number. Also I could lock my phone and put a beep sound when someone tried to operate it. It was already secured with a password, but I could further lock it. I spent a sleepless night and a restless morning, as the phone remained offline.
Finally, at 11 a.m. I decided to visit an I-store to see if there was another way to track it and then find a police station to file a complaint. I have never been to a police station before, so was trying to picture, how it would all play out. A lone woman trying to file a complaint for a lost iPhone. Are they going to make fun of me? There are severe crimes reported every day. Is it really important to file a report for an iPhone?
I told my neighbor about my plan and asked him to keep a look out for any phones he may receive, because I had given his phone number as a number to call on for reporting the lost phone.
With heavy steps, I walked towards the lift. I boarded the lift and was just hitting the button for the ground floor, when my neighbor came running and said “STOP!!! I just received a call from your phone.” I was shocked, “What? Who called?” I came out of the lift and tried to talk to the person, who had called.
He said, that he is the owner of the taxi stand, from where the taxi wallah rents his taxi for the night. In the morning, he showed the phone to him, so he is calling me to pick up the phone. He told me that I should come at his taxi stand to get my phone back. I asked him for a phone number to call him, he was reluctant. He said, I will be there, you just collect the phone from me. You can call on your number.
So I took a taxi to the other part of the town to collect my phone. I was still skeptical. It took me almost an hour to reach there. Would he still be there?
I reached the taxi stand, it was almost deserted. There was a dance bar in front of me. The scene looked like from a Bollywood action flick. First, I counted all the money in my purse then decided how much money I should give them. I knew they were going to ask for some money.
I came out of the taxi, I was a bit scared because all I could see was taxis and trucks and a paan shop. I called up on my phone number and he said, he is reaching there shortly. I waited for 15 min and then saw another taxi arrive. Three men came out of the taxi, one youngish looking chap in khaki shirt and pant – he was the taxi driver, one middle-aged fat guy in white kurta pajama chewing paan – he was the taxi-stand owner and he had my phone. I don’t remember the other guy. They all walked towards me, the guy in white kurta-pajama told me, “I know no one could use this phone. It is locked.” I said, “yes, I have locked it.” Then, he said, “You should give some money to the taxi wallah. He is really scared, he thought police is tracking him. He couldn’t do his business properly last night.” I said, “sure, I will pay him.” He then handed me my phone and walked off.
The taxi wallah said, “Madam, I lost my phone because of this.” I looked at him, questioningly and took out some cash from my purse. I then handed it over to him, saying, that this is all the cash that is there in my purse at the moment. It was more than what he was asking for. So there were no more conversations. He went away.
I too went back to my taxi and headed home. I looked at my phone, it was still flashing – “This phone has been lost. Please call on ………, if you find this phone.” I entered the passcode and dialed a number. It was still intact, the way it was.
July 6, 2014 No Comments
Yesterday, I watched a Bollywood film after a long time. And I am glad I chose “Queen”. Because the movie is quite different from the Bollywood I have known and grown up with and in a positive way.
Queen is a coming of age drama about a typical middle class girl from a neighborhood in Delhi. The girl poised to marry her boyfriend of many years with the blessings of her elders suddenly finds herself alone after her fiancé decides to call off the wedding, just two days prior to actual wedding date. Shocked, she cries her heart out but decides to go for her honeymoon all by herself to Paris and then to Amsterdam. I don’t want to reveal the entire film here, but the series of events which follow make her realize that there are different ways to live life and marriage is not the ultimate goal. That if she has confidence in herself, she can do almost anything and she doesn’t have to seek approval for every decision that she makes.
Queen, in my opinion, is a refreshing story which portrays a young woman standing up for herself and finding happiness despite being rejected on the eve of her marriage. This new narration of woman and her image in society seems more in line with the contemporary times where women are beginning to take charge of their own lives and happiness while still respecting the traditions. The film also conveys that while marriage may lead to happy times, it is not the only route to a life filled with happiness. On the other hand, film reaffirms faith in relationships which are based on mutual respect and understanding.
Besides this, I felt the comedy in the film was great and Kangana Ranaut has given a great performance – effortless and natural.
It’s a must watch film if you haven’t watched it yet.
March 17, 2014 2 Comments
I found these two posts on ethnography by Ken Anderson, really interesting. Ken Anderson, manages the Cultural Transformations Lab at Intel.
In his post on ethnography matters, Ken talks about the shifts in ethnography in business environment. According to Ken, the business environment is changing and becoming more complex and dynamic, therefore, the questions that ethnographers ask need to change. Ethnographers mainly provided understanding of people, cultures and systems to reduce the uncertainty associated with innovations. However, today, he says, ethnographers need to ask about how to format the world as corporations. Thus, the new question is about creating a temporary order, not about reducing uncertainty. Thus, innovations are likely to succeed when an orientation towards products and services is created. It is much easier for smaller companies to succeed because only a small segment of the market is needed to orient towards them. This is why he says Kickstarters projects are succeeding.
In another post in Harvard Business Review, he talks about how ethnography informs strategic decisions at Intel. People are not always able to articulate what they need. Hence, ethnographers uncover these needs using non-intrusive approaches and communicate these to creators. Thus, leading the path for innovation.
Thus, the role of ethnography to help businesses lead in new directions is immense, it not only provides ideas for innovation which germinate by understanding people in their contexts, it can also help provide clues to orient people towards new products and services.
March 16, 2014 No Comments
Now that the preparations for 16th Lok Sabha elections in April-May 2014 are underway, the online media is heating up with news about politics. My Facebook feed and twitter feed are abuzz with news and opinion on politics.
Clearly the stage is set but the sentiment that is echoed is that there really is “no choice”. Who are the players?
1. Narendra Modi – he has become the obvious choice for those who feel that a change is needed in the country and the Congress offers no solid alternative. Hence, it is better to go with a leader who has proven his worth with his governance as Chief Minister in Gujarat. However, his strong religious leanings, his role in Godhra riots (although he has been acquitted by the court) leads to concerns. Is he really the right leader?
2. Rahul Gandhi – although its not declared as yet, he is clearly being seen as Congress party’s choice to lead the elections. Although the Gandhi name, which provides him instant recognition and a prominent space in Indian politics, he has failed to exude his charm and carve his own identity. While his youth gives him an edge, he comes across as an adolescent who is confused about the political issues that face the country. And his infamous interview with Arnab Goswami on Times Now, killed any hope about his impending political career. He clearly doesn’t seem to be the right choice to lead a nation which requires hard decisions.
3. Arvind Kejriwal – an activist turned politician, who appears to be really concerned about the nation’s future. His is the story of giving up riches and adopting a life on the streets. His main concern is not to lead the nation but to right the wrongs. However, the concerns about him is that he is too new and not experienced enough to play politics. While he led his party to victory in the Delhi elections, his short tenure doesn’t give enough evidence of what he can do when in power. Although his strategy to relinquish the control that comes with power and be recognized as people’s leader, who acts in accordance with people’s wants shows his naivety. And obviously, just a couple of years old, his party doesn’t seem to have enough traction to form a national level party.
Who will be the next prime minister of India? The concerns will remain and hopefully one choice will emerge of the many choices that are in the fray. But what is really positive is that politics remains the center of public discourse as the nation finds its leader and there are questions for which we need answers.
March 16, 2014 No Comments
Wild: From lost to found on the Pacific Crest Trail- by Cheryl Strayed. I read this book a few months ago and it has left a memorable impression on me. The book is based on author’s own experience as young woman in her 20s. It tells the tale of how a young woman who after having lost everything at a young age, goes on a trekking trip in the wilderness. Her mission is to lose her pain in the wilderness. Perhaps that is where the answers will come.
In short, the story is about a young woman, who is the author herself, who decides to go on a long trek which runs into months and the trail crosses several states. Initially, the author feels that it is foolish of her to go on this arduous journey, without any preparation. However, she persists and eventually completes her journey. The whole story about trekking through the wilderness is written in first person and is interspersed with accounts of her life, events which she wants to forgets and want to come to terms with and the lessons she learns along the way.
It is these lessons and the way the story is woven, which makes it special. Because eventually the story is not about the challenges that she faces in the jungle but about the inner battles that she fights while on her way. Fighting these inner battles, strengthens her from within, allowing her to forgive and make peace with the harsh realities of life. It is these lessons which make the book universally relevant and revealing. Because our strength lies not only in completing seemingly arduous tasks, but the small challenges that show up in our day to day life.
This is one of the most inspiring books that I have read in past few months. If you have any other suggestions, let me know. Or if you have read this book leave a comment to let me know how you liked it.
March 9, 2014 No Comments
It is almost impossible to find time to read these days, so when I fell sick and was bed ridden, I thought that the best way to pass long hours lying on bed was to read. But how, I was not allowed to sit and read. It was almost impossible to hold a book or my kindle or iPad. Being on painkillers was helping me sleep but not long enough so I had to figure out a way to read. So I tried downloading a book from amazon.com and read on the kindle app on my iPhone. I was not sure, if I will enjoy reading on such a small screen, but I have to say that it was a good experience.
The next question was which book I should read because when you are lying in bed in pain, all you want to do is recover. So I knew that I wanted to read about hope and optimism and I found two such books on New York Times Bestsellers List – Wild by Cheryl Strayed and Unbroken by Laura Hillenbrand Both these books were a wonderful read and I will post a short review of the two books in my next post.
Although I enjoyed reading on my iPhone, I couldn’t read all the time, so I had to find some other way to keep me occupied. So I searched for healing music on amazon and found binaural music by Steven Halpern. Listening to the soothing tunes was really relaxing and could put my restless mind into a peaceful mode.
Thus, while there were friends and family who gave me time and attention, being connected via my iPhone through social networking apps and reading and listening to music, helped ease the pain and probably speed up recovery.
This experience leads me to think that there is a need for mobile apps that can help with the healing process. Apps which allow patients to keep track of their progress, apps which allow patients to network with others in similar conditions, apps which send a prayer everyday… there are countless ways in which such apps can help alleviate suffering and pain. I am sure such an app exists but I haven’t found one yet. If you know of any, please leave suggestions in the comment box. I don’t need it anymore, but it can probably help others.
March 8, 2014 3 Comments
The Boston tragedy instantly reminded me of 9/11 terror attacks and 26/11 Mumbai terror attacks and how my experience was different when it came to getting news about these incidents.
In 2001, when 9/11 happened, I was in a small town in UP which I call my home town. At that time, I remember that I kept sitting in front of the TV screen watching the twin towers fall. I felt shocked. The only source of news for me at that time was CNN’s news feed on Doordarshan (DD). While I could watch TV instantly, I had to wait for Times of India to arrive from New Delhi the next day. I subscribed to it because I wanted to remain updated with the national news and also because I liked reading my news in English language. As I kept watching the twin towers fall, I felt shocked, there was no one really to talk to so I recorded my emotions in a small diary, which I don’t think I even possess now. The human tragedy at that scale was too much to ignore, even if I was living in a remote small town in India.
In 2008, when terrorists struck the city of Mumbai on 26/11, I was in USA in the DC area. I learned about the news of the attacks while I was chatting with a friend on yahoo messenger. I had just joined Twitter and started following the news on twitter. My mother who was in a hospital in Mumbai near the site of the attacks led to far greater anxiety about the situation. I was struck by the power of social media, mainly Twitter and Facebook. I felt I was almost at the site. I followed the news online on various Indian TV channels site, I called my brother to make sure my mother was ok. I called up family to check if they are ok and I spent days and nights following the story on Twitter, listening to people’s reactions in Mumbai, checking out their photos of the tragedy. I read tweets of people trapped inside the hotel room, their rescue stories, how people helped each other. I connected with all family and friends via email to make sure they are ok. Social media not only brought news but brought alive the human aspect of the tragedy. It helped me made sense of the attacks.
Similarly, today when I woke up in the morning at 4:30 am, a habit I am still trying to fight off, ever since I moved to India last year, I said hi! to a friend in Boston on what’s app. He immediately mentioned about the blasts. I checked the news on my iPad and for an hour I kept reading the news, trying to grasp the tragedy. I read several accounts of the tragedy both on mainstream media and blogs. I don’t see much difference in reporting. Both of them have same pictures and similar articles. Most accounts that I had read are from people who were at the site, who were able to post live updates and pictures as the tragedy struck. I watched stories of rescue operations. I have read twitter feeds of people who were at the blast. I learned how technology is helping people to find information about their loved ones. I haven’t really watched TV or read newspaper, yet I feel that I have the latest updates. I have heard reactions of my friends who live around there. It’s as if the world is united in this moment of human tragedy.
What is common to all the three events is that it is about large scale human tragedy. These are stories about loss of lives of those who were innocent. While in the first two cases the perpetrators were known, in the Boston blasts, it’s still not clear who was behind the incident. What has really changed however, is how we receive news and in what manner. While in 2001, it was mainly mass media, in my case TV, in the other two cases, we didn’t have to depend on mass media and reporters to get news. The news was delivered by the real people who were at the center of the tragedy and that’s what makes the news more human and real. The fact that I can get news in real time from someone who is at the event and describes the scene as it plays out, makes the incident much more real and helps us grasp the human loss and tragedy.
The technology in the form of social media has not only changed how we share and receive news, but it also helps us connect with the loved ones in times of tragedy and offer emotional support, it helps us vent out our anger, it helps us make sense of the tragedy in human terms. While technology might not be able to change human nature and teach people not to carry out acts of violence, it certainly has brought the world closer and helps us see the human cost of such acts of violence.
April 16, 2013 5 Comments
It is not really surprising to read about Yahoo purchasing a news reading app, but it is surprising to learn that the app was developed by a 17 year old. Summly, the news reading app was developed by Nick D’Aloisio to shorten long news stories so that they become easy to read on smartphones. Here is the story of how Summly was born in Nick’s words.
Innovation is what matters. Different media platforms should provide a different kind of news-reading experience. If I have the same experience of reading news on my laptop and my phone, then why would I use different media devices to access news. People use different media devices at different time for different needs.
When I use a smartphone for reading news, I am looking for quick and short snippets of news which are easy to read. I really don’t have the time to read long news stories. This is why, I think Summly works.
The news and media industry who are looking to monetize online news, should take a note, that it is not only about content, but how you deliver content in the digital age is what matters. In the digital world, people are consuming content all the time, and people choose to read content which is easily available in a format which accommodates to their need.
What are some of the other smartphone news reading app that you come across and liked?
March 26, 2013 4 Comments
Last evening I was talking to a friend about relationships and we were both mulling about – why is it that the relationships don’t end where we want them to? We realized that there is clearly no simple answer, because life is complex and each and every situation is different. He openly admitted that it’s because he is commitment phobe. He found it difficult to make a commitment when the time came and then off course he regretted. By the time he realized, it was too late. But now he said that he really like being single, he likes his space and the ability to do what he wants. He has his whole life designed in a manner that he likes and he wouldn’t want anyone to disturb that harmony.
Now there is perhaps nothing new about this. Many of us who are single, perhaps go through with this and eventually we realize that we are perhaps better off being single because we can’t deal with a relationship or the other person, mainly because the situation isn’t what we were expecting it to be. So let’s move on. However, in that moment what we don’t realize is that we are not shutting the door on the other person, we are shutting the door on ourselves and our growth. Yes, it is possible that a certain situation is not meant to be, but when we shut too many doors we perhaps need to realize that it is our own fears that we don’t want to confront. Eventually when we perhaps tackle those fears, we realize that the strength was there within us all along.
But how to come to this realization? How to tap into that strength? How to make relationships work? As we were looking for answers, an idea came to me and I said – “Imagine that there are two strings of pearls – one with the pearls of same size, color, radiance and shape and quality and another with the pearls of different shapes and size, different color and radiance. If you were to choose one – which one would you choose?” He said – “off course, the one with the same size and color”. I asked – “why?” He said – “because it looks beautiful and is well-balanced”. I asked him – “why do you think it is well-balanced?” He said – “because it looks that way”. I said – “yes, but it’s also because it has been created with love and care. It shows that someone has put time and effort and been thoughtful while creating that string of pearls.”
Similarly, if we imagine our life as a string of pearls, we will perhaps remember that what we really need is thoughtfulness and love and care to make it like the most beautiful string. So when we look back we know how we collected each of those pearls which make up our life and we know which ones to look for in the future. It is this awareness, which can perhaps help us forgive and move on because perhaps that one pearl doesn’t belong in our string.
So this is my thought for today – Life is a string of pearls, let’s be thoughtful when creating it…
March 14, 2013 6 Comments
January 1, 2013 2 Comments